Shipping policy

What Is Our Shipping Time?

We typically process orders within 1 to 2 business days after your order is placed.

Estimated delivery times after processing:

Standard Shipping: Approximately 4–6 business days
USPS Priority Mail: Approximately 2–3 business days

Please keep in mind that shipping delays may occur during high-volume holiday periods, including Black Friday, Cyber Monday, Christmas, and Mother’s Day. Carrier delays are outside of our control.

What Are Our Shipping Charges?

Shipping costs are calculated during checkout before you submit your payment information.

Simply add your items to your cart and proceed to checkout. Available shipping methods and their prices will be displayed before you complete your purchase.

Once your package has been transferred to the shipping carrier, delivery times and carrier-related delays are outside of our control.

Please make sure your shipping address is complete and correct before submitting your order. Charlene’s Style Boutique is not responsible for packages delivered to an incorrect address that was entered during checkout.

What If I Accidentally Enter the Wrong Shipping Address?

If you realize that you entered the wrong shipping address after placing your order, please contact us as soon as possible at charlenesstyle@rocketmail.com and include your order number and correct shipping address.

Our customer service team will make every effort to update your information before your order ships. However, we cannot guarantee that an address can be changed once an order has been processed or shipped.

Will I Receive a Tracking Number?

Yes. Orders shipped from our warehouse will include a tracking number.

Once your order ships, you can use your tracking information to follow the progress of your package.

Why Isn’t My Tracking Information Updating?

Tracking information may take some time to update after your shipping label has been created or after the package has been accepted by USPS.

Once your package has been transferred to USPS, tracking updates are provided directly by the carrier and are outside of our control.

If your tracking information has not updated for an extended period, we recommend contacting USPS for additional assistance.

USPS Customer Service: 1-800-275-8777

What If My Tracking Says Delivered, but I Haven’t Received My Package?

If your tracking information shows that your package was delivered but you have not received it, we recommend:

Checking around your home, porch, mailbox, or other areas where the carrier may have left the package.
Checking with household members or neighbors who may have accepted the package.
Contacting USPS to request additional delivery information.

Once a package has been marked as delivered by the shipping carrier, Charlene’s Style Boutique cannot be responsible for packages that are lost or stolen after delivery.

USPS Customer Service: 1-800-275-8777